Welcome to Our Support Center

• Can I cancel my order?
• How do I view my orders?
• Is my payment information safe?
• Is there a limit on how many light bulbs that I can purchase?
• Is there a limit on how many thermostats that I can purchase to qualify for rebate?
• What happens if my delivery is damaged?
• What happens if there was a problem with my delivery? Ie. (lost, partial shipment, etc.)

See all articles in Checkout →

• How can I be sure my receipt has been received?
• Why Do Some High-Scoring Products Not Have Rebates?

• Can I get cash for my virtual Prepaid Visa e-gift card?
• How do I contact virtual Prepaid Visa e-gift card customer service?
• How do you receive a virtual Prepaid Visa e-gift card?
• What information is in my digital wallet website account?
• What is a virtual Prepaid Visa e-gift card?
• Why do I need to create a profile?
• Why is my virtual Prepaid Visa e-gift card being declined?

• Do Prepaid Visa gift cards expire?
• How do I setup my Prepaid Visa gift card?
• How long will it take to receive my physical Prepaid Visa gift card in the mail?
• I did not receive my security PIN. What should I do?

• Can I cancel an order?
• Can I combine two reward links?
• Can I redeem for cash?
• Can I redeem my Tango card for a physical retail gift card?
• Can I use electronic gift cards in-store?
• Do e-gift cards expire?
• Do reward links expire?

See all articles in Reward Link & Retailer E-Gift Card →